Frequently Asked Questions
CAN I VISIT YOUR SHOWROOM?
Absolutely! Our showroom is open by appointment only so that we may provide a private, tailored experience while making important decisions about your home and to provide a level of sanitization and safety for all of our customers. Appointments may be made by emailing us at: firstname.lastname@example.org.
do you offer financing for residential customers?
We are happy to announce we are partnering with Hearth Financing and will soon be offering credit-based finance options to all residential customers. Launch date TBD.
i am a contractor - how can i open an account?
what are your delivery options?
While we are actively working towards partnering with a shipping company to offer shipping in all southeastern states, we currently only deliver within the Central Florida area by default. Delivery fees within the CFL area vary. Delivery outside of the CFL area may be available depending on the job/order. Please inquire by calling us at 407.593.0258 x13.
do you sell/install windows and/or sliding glass doors?
DoorVida does not sell or provide installation for windows or sliding glass doors of any kind. For exterior door alternatives to sliding glass doors, we do offer french door style options.
can you install a new glass pane into my current glass door?
Yes! We can provide new glass inserts for most existing doors. We recommend contacting our sales department to gather further details and to arrange for a complimentary appointment for measurements: email@example.com.
can you change door openings to install sidelights? can you remove existing sidelights?
No, DoorVida does not provide door opening changes or framing changes for door and/or sidelight installations or removals. We have general contractors we work directly with that we can recommend for these projects, prior to purchasing your door from DoorVida and scheduling installation.
do you sell/install barn doors?
Absolutely! We have standard options available from our partner vendors, as well as creating custom doors in-house. We also offer a wide variety of hardware to choose from. If you can dream it, we can do it.
will you install doors provided from elsewhere?
No, unfortunately all staff installers are only available to install products purchased directly through DoorVida, as they have direct experience with these specific products providing a level of expertise we guarantee.
why should i purchase products through doorvida instead of home depot or lowe's?
While products available through retailers do offer ease of availability, they require DIY installation which can be difficult, or the need to schedule an unknown independent installer for the work. DoorVida residential installations are not subcontracted and are done so through trained, insured staff members. We also provide one-year labor warranties on all work.